We will discuss what causes the “Error 500 – Internal Server Error” and how you can resolve the issue. This is typically a general error. For most users it usually happens when your connection was temporarily lost while you were refreshing a page or opening a new link. This can be expected during times of high traffic on the side of your internet service provider – typically in the evenings in Malawi from 6-9 pm local time especially on the Airtel network. It can also be expected when you are using your phone to hotspot and you have disabled background data.
Xiaomi users: We have also noted that most Xiaomi users have a problem (intermittent connection) with their hotspot – not just for the Online Ground School but also for other websites. We therefore advise you not to use Xiaomi for hotspot on our site to ensure you do not get such errors.
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